Data Protection

Jili888 Privacy Policy – Malaysian User Data Protection

Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously. Learn how jili888 collects, processes, and protects your personal information at every step.

Updated: January 2026  |  Bahasa Malaysia
Our Privacy Commitment

Jili888's Six Core Data Protection Pillars

Jili888 takes a multi-layered approach to protecting the privacy of Malaysian users — spanning technical measures to the daily operations of our platform.

End-to-End Encryption

All data transmitted between your device and jili888's servers is protected with 256-bit SSL encryption. This means your login credentials, financial data, and personal details cannot be intercepted by any third party during transmission.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock threat monitoring. Access to user data is permitted only to staff with a genuine operational need.

Data Not Sold to Third Parties

Jili888 never sells, rents, or trades your personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes explicitly stated in this policy.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data. Such requests can be submitted through the jili888 support team and will be processed within the timeframes set out in this policy.

Malaysia Legal Compliance

Jili888's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We operate within a lawful legal framework and comply with all applicable compliance obligations.

Regular Reviews & Updates

Our Privacy Policy is reviewed and updated periodically to ensure it remains relevant with technological developments and legal changes. You will be notified when significant changes are made.

Our commitment: jili888 regards user privacy protection as a top priority. This Policy clearly explains how we handle your personal data. If you have any enquiries, our support team is available 24/7 via live chat within the platform.

1

Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is published by the jili888 platform and covers all services, features, and functions provided through the jili888.ceo website and the jili888 mobile app ("Platform"). This Policy explains our practices for collecting, using, storing, protecting, and disclosing users' personal information.

By registering an account or using any part of the Platform, you give your consent to the processing of your personal data as described in this Policy. Please read this Policy carefully before registering.

This Policy applies to all Platform users regardless of whether you access via web browser, Android app, or iOS app. It also applies to all types of information you share with us, directly or indirectly, while using jili888 services.

This Privacy Policy should be read together with Terms and Conditions jili888 which forms the entire agreement between you and our platform.

2

Types of Personal Data We Collect

Jili888 collects the personal data necessary to provide a secure, compliant, and fully functional service. We only collect data that is strictly required and nothing beyond that.

Data Categories Example Information How It Is Collected
Identity Information Full name, MyKad number, date of birth, address Registration & KYC
Contact Information Phone number, email address Account registration
Financial Information Bank account number, bank name, transaction history Deposit & Withdrawal
Usage Data Activity logs, games played, session duration Automatically during use
Technical Data IP address, device type, operating system, browser Automatically upon connection
Cookie Data Language preference, login session, display settings Cookies & local storage

We do not collect sensitive data such as health information, religious beliefs, or political views unless you voluntarily provide such information to our support team in a relevant context.

3

Purpose of Data Collection & Processing

Jili888 only processes your personal data for legitimate and transparent purposes. Each purpose has a clear legal basis, such as contract performance, legal compliance, or legitimate interest.

  • Account Management — Creates, verifies, and manages your user account and enables secure access to the Platform.
  • Transaction Processing — Processes deposits, withdrawals, and all financial transactions accurately and securely.
  • Identity Verification (KYC) — Fulfils anti-money laundering (AML) compliance obligations and ensures all users meet eligibility requirements.
  • Service Provision — Ensures that games, promotions, and all Platform features work correctly for you.
  • Service Communications — Sends important notifications relating to your account, security, system updates, and support responses.
  • Fraud Prevention — Detects and prevents fraudulent activity, account abuse, and any unauthorised access attempts.
  • Platform Improvements — Analyses usage patterns on an aggregated basis to improve the user experience and Platform performance.
4

Data Sharing with Third Parties

Jili888 applies the principle of data minimisation in all information sharing. We do not sell or disclose your personal data for third-party advertising or marketing purposes under any circumstances.

Your data may be shared with the following parties under very limited circumstances:

  • Payment Providers — To process deposits and withdrawals. They only receive the data required to complete the transaction.
  • Technical Service Providers — Such as cloud infrastructure providers and cybersecurity service providers that help us operate the Platform securely.
  • Regulatory Bodies & Law Enforcement — When required by Malaysian law or a valid court order.

Our Guarantee: All third parties we engage are required to sign data processing agreements ensuring they handle your information to the same or higher standards as jili888 itself.

5

Data Security Measures

Jili888 continuously invests in robust security infrastructure to protect your personal data from unauthorised access, leakage, alteration, or destruction.

  • 256-bit SSL/TLS Encryption protects all data in transit between your device and our servers.
  • Your password is never stored in plain text — it is stored in a format that has undergone an irreversible cryptographic hashing process.
  • Two-factor authentication (2FA) available on all accounts to add an extra layer of security.
  • 24/7 threat monitoring enables our security team to detect and respond to any suspicious activity in real time.
  • Security auditing conducted periodically by independent parties to ensure our systems remain robust.

Shared Responsibility: While we do everything on our part, the security of your account also depends on you. Do not share your password, use a strong password, and enable 2FA for maximum protection.

6

Cookies & Tracking Technologies

Jili888 uses cookies and similar technologies to ensure the Platform functions properly, enhance the user experience, and analyse usage patterns on an aggregated basis.

  • Essential Cookies — Required for core Platform functions such as Login session management. These cookies cannot be disabled.
  • Preference Cookies — Saves your preferences such as language settings and display theme.
  • Analytics Cookies — Helps us understand how users interact with the Platform so we can improve it. This data is collected anonymously.

You can manage cookie settings through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the Platform, but will not block your overall access.

7

Data Retention Period

Jili888 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law.

  • Active Account Data — Retained for as long as your account remains active on the jili888 Platform.
  • Financial Transaction Data — Retained for a minimum of seven (7) years in accordance with Malaysian financial regulatory requirements.
  • Data After Account Closure — Retained for the period required by law or for the resolution of any outstanding claims.
  • Security Logs — Retained for a minimum period of three (3) months for security incident investigation purposes.

Once the retention period expires and there is no legal requirement to retain the data further, your data will be securely deleted or anonymised.

8

User Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data that jili888 is committed to upholding.

User Rights

Your Rights Over Personal Data at jili888

Right to Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 business days.

Right to Rectification

If any data we hold is inaccurate or outdated, you have the right to request a correction through your account settings or customer support.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to applicable legal retention obligations.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a related issue is being resolved.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider where applicable.

Right to Object

You may object to the processing of your data for certain purposes, including direct marketing, at any time.

9

KYC & Identity Verification

The Know Your Customer (KYC) process is a core component of jili888's operations. This is more than just a legal requirement — it is a direct protection mechanism for you as a user.

During the KYC process, you are required to submit valid identification documents such as your MyKad or passport. These documents are processed through a secure verification system and are not retained longer than necessary for verification and compliance purposes.

  • KYC documents are stored in an encrypted environment with strictly limited access.
  • Verification is carried out by jili888's automated systems and trained staff only.
  • KYC information is not shared with any third party except as required by law.
  • KYC protects you from unauthorised use of your account by others.

Why KYC Matters: The identity verification process ensures that only you can withdraw funds from your account. This is the most effective security layer to protect your wins and funds.

10

How to Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our team through the following channels:

  • Live Chat — Available 24 hours a day, 7 days a week within the jili888 Platform. This is the fastest way to get a response.
  • Support Email — Send an email to [email protected] with the subject line "Privacy Enquiry" to facilitate processing.

We are committed to responding to all privacy-related inquiries within 72 hours on business days. For more complex user rights requests, the processing period is up to 30 business days.

Jili888 appoints an internal privacy officer responsible for ensuring compliance with this Policy and handling all privacy-related enquiries and complaints.

Policy Amendments: jili888 reserves the right to amend this Privacy Policy at any time. Significant changes will be communicated via in-platform notifications or email. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy.

256-bit
SSL Encryption
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Data Sold to Advertisers
24/7
Security Monitoring
PDPA
Malaysia Legal Compliance

Play with Confidence — Your Privacy is Protected at jili888

With our commitment to data protection and transparency, you can focus on entertainment without worry. Register today and experience a platform that truly prioritises your security and privacy.

Bahasa Melayu